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Travelling if you are deaf or with hearing impairment

If you’re deaf or hearing impaired and wish to contact request special assistance, please notify your airline preferably 48 hours before your flight. We’re here to help you every step of the way – please advise Menzies staff member when you arrive in the terminal.

At the airport, keep an eye on the flight information screens located throughout the Airport. These screen display essential information about your flights departure time and gates.

Don't forget to request assistance with your airline in advance

You should contact your Airline at least 48 hours before Departure if you are planning to bring your own equipment such as a wheelchair or an electric mobility aid. Once booked via the airline or travel agent the information is then passed to our ground handling agent Menzies Aviation who can prepare to assist you and handle your equipment.

How to request assistance