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Accessibility Statement

Isle of Man Airport is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to provide an inclusive online experience.

 

Measures to Support Accessibility

To ensure accessibility of the Isle of Man Airport website, we take the following measures:

  • Integrate accessibility into our website development and design processes.
  • Test and monitor the website for compliance with accessibility guidelines.
  • Engage with users and stakeholders to receive feedback and make improvements.

 

Conformance Status

The Isle of Man Airport website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

We strive to ensure that our content is:

  • Perceivable – Information and interface components must be presentable to users in ways they can perceive.
  • Operable – Interface components and navigation must be operable.
  • Understandable – Information and the operation of the user interface must be understandable.
  • Robust – Content must be robust enough to be interpreted reliably by a wide variety of user agents.

 

Known Limitations

While we aim for full accessibility, we are aware of some areas that may not yet fully conform to the WCAG standards. Known limitations may include:

  •  Some PDF documents may not be fully accessible.
  •  Third-party content or services integrated into our website may not meet accessibility standards.

 

Feedback and Contact Information

We welcome your feedback on the accessibility of the Isle of Man Airport website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email:  admin.airport@gov.im

Postal address: Isle of Man Airport, Ronaldsway, Ballasalla, IM9 2AS, Isle of Man

We aim to respond to feedback within 7 working days.

 

Enforcement Procedure

If you are not satisfied with our response to your accessibility concerns, you may contact: 
Government Technology Services
4th Floor
Markwell House
Market Street
Douglas
Isle of Man
IM1 2RZ

Accessibility for all Passengers