Special assistance for arriving passengers
When arriving at the Isle of Man if you are requiring special assistance, please remain seated until all other passengers have departed from the aircraft.
This is mainly due to available staffing levels involved in operating the Ambulift and preventing congestion within the aircraft.
Menzies staff will escort the passengers through the arrival process, ensuring a smooth transition from the aircraft to the baggage claim area. They will assist you in collecting your luggage and escort to the front of the Terminal if required.
Don't forget to request assistance with your airline in advance
You should contact your Airline at least 48 hours before Departure if you are planning to bring your own equipment such as a wheelchair or an electric mobility aid. Once booked via the airline or travel agent the information is then passed to our ground handling agent Menzies Aviation who can prepare to assist you and handle your equipment.
How to request assistance