Medical devices
Don't forget to bring your medical evidence (e.g. letter from a medical practitioner) to confirm your medical device such as an insulin pump or Continuous Glucose Monitoring System (CGMS). Have this ready to show the security officer, along with your medical device awareness card.
Inform the airport security officer about the device, specifying what it is and where it is located.
If you are carrying a spare medical device, remove it from your cabin bag before the x-ray and inform the security officer.
Contact the airport if you have any concerns or queries before you travel. Please note that screening equipment and processes may vary from airport to airport.
Please check your return airport (if outside the UK) regarding their arrangements for screening medical devices.
Don't forget to request assistance with your airline in advance
You should contact your Airline at least 48 hours before Departure if you are planning to bring your own equipment such as a wheelchair or an electric mobility aid. Once booked via the airline or travel agent the information is then passed to our ground handling agent Menzies Aviation who can prepare to assist you and handle your equipment.
How to request assistance