Lounges and quiet room

Departure Lounge 

Passengers are left in a designated area at Gate 1 with close access to the disabled toilets and the nearest point of access to the lift. There are two available lifts in the case of one of them being out of service.

We are in process of installing Flight Information Screen at gate 1 for flight times updates. There are also regular announcements over the Public Address System indicating any delays/changes to gates etc.

Quiet Room 

If you find yourself at the airport ahead of schedule, facing a flight delay, or simply seeking a quiet and peaceful space, we are delighted to present our dedicated Quiet Room. Tailored to accommodate individuals with reduced mobility and hidden disabilities, this room awaits you on the first floor, before the security checkpoint area.

Holding lounge 

From the main lounge, all wheelchairs are escorted to the holding lounge before bulk boarding begins, where dynamic decisions are made based on current conditions. In the event of a busy holding lounge, passengers are efficiently escorted to the aircraft ahead of the main bulk of passengers, ensuring a controlled entry process. This process is overseen by the Menzies airside dispatch agent. Additionally, the journey to the stands is facilitated by a covered walkway, providing protection from the elements.

For wheelchair users requiring a full lift, Menzies operate an enclosed scissor lift (Ambulift) for certain types of aircraft.