Frequently asked questions
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Whether you would like to provide feedback or ask a question, you can reach out through the provided email addresses and phone numbers. For quick assistance, check our Frequently Asked Questions available below.
Isle of Man Airport, also known as Ronaldsway Airport and, in Manx, Purt Aer Vannin, is the main civilian airport on the Isle of Man.
The Airport is located in the south of the island at Ronaldsway near Castletown, 6 NM (11 km; 6.9 miles) southwest of Douglas the island's capital. Along with the Isle of Man Sea Terminal, it is one of the two main gateways to the island.
Address: Ballasalla, Isle of Man IM9 2ASTerminal Opening Hours: Mon-Sun, 05:30 - 21:30 (Unless there are extensions for late flights) *On Sundays airport facilities are opening 2 hours before the first flight
Elevation: 16 m
Phone: +44 1624 821600
Coordinates: 54°05′00″N 004°37′24″W
The RingGo app offers the simplest and fastest way to secure your airport parking space. Avoid queues and payment machines—just book directly from your mobile phone. With RingGo, you can pay securely without the need for cash or cards, making your journey smoother from the start.
We recommend pre-paying for parking in advance wherever possible to ensure availability and a seamless experience.
Why Choose RingGo?
- Quick and easy mobile booking
- Secure cashless payments
- No need to queue at machines
- Stress-free parking experience
For full details on how to use RingGo, current parking prices, and available locations, please visit our Parking at the Airport page.
Alternative Payment Options
If you prefer to pay in advance by phone or in person, you can contact:
Welcome Centre
📞 Telephone: 01624 686801
Alternatively, payments can be made in person at the airport or by phone:
Information Desk (Subject to availability)
📞 Telephone: 01624 821600
Click here for more information on Parking at the Airport
If you have lost an item on an aircraft or within the terminal please fill out the lost property form by clicking on the link below and a member of our team will get back to you as quickly as possible.
Below is the link to our Live Flights Arrival and Departure section. This is where you will find the latest information on flights.
Terminal Opening Hours:
Monday to Sunday: 05:30 to 21:30 or when last flight has operated.
Isle of Man Airport has a large amount of routes operated by multiple different airlines. You can view all of our current Routes and Airlines below.
For check-In enquiries please contact your representative airline or the ground handling agent .
Menzies Aviation:
Telephone: +44 1624 821752
Email: iom.td@menziesaviation.com
For queries around what items you can bring through security in your hand luggage, please visit gov.uk/hand-luggage
Unfortunately, we are unable to amend sessions that have already been booked. If you need to make changes, you will need to book an alternative session.
If you require assistance or have any questions, please don’t hesitate to contact us at iomairportcarpark@gov.im
Our team is here to help.
If you require assistance navigating your way through the airport, we are here to assist you.
To ensure a seamless experience we highly recommend booking special assistance in advance through your airline or travel agent.
Our ground handling agent Menzies will make every effort to accommodate your needs if you turn up at the airport without prior booking, however please be aware that this might result in longer waiting times for assistance.
For more information visit our Accessibility for all passengers.
Our main car park offers dedicated disabled parking spaces conveniently located within a short distance of the terminal building ensuring easy access for all passengers. Check out our Parking at the Airport page for more information on parking available for people with disabilities.
In addition, you can use the designated disabled drop-off and pick-up zone at the front of the terminal building for added convenience. This drop off zone and pick-up zone is strictly for immediate drop off or pick up only with NO WAITING ALLOWED.
Media Filming and Photography at Isle of Man Airport
All filming and photography at the Isle of Man Airport requires prior approval from the airport’s administrative team. This applies to all forms of media capture, including still photography, video recording, and live broadcasting.
Media Filming Requests
Accredited members of the media wishing to film at the Isle of Man Airport for the purpose of covering a news story must contact the Airport Administration team in advance via:
Filming will only be permitted where it does not compromise airport operations, passenger privacy, or security protocols.
Non-News or personal Filming
Isle of Man Airport is currently unable to accommodate non-news or personal filming requests.
We appreciate your understanding and cooperation in maintaining a secure and operationally efficient airport environment.
The IOM CAA is the division of the Government's Department for Enterprise that is responsible for regulating aviation safety and security in the Isle of Man. The Isle of Man Aircraft Registry is a part of the IOM CAA.
The IOM CAA is responsible for ensuring aviation legislation in the Isle of Man meets International Civil Aviation Organisation ('ICAO') Standards and Recommended Practices and other relevant aviation standards.
Their general enquires number is +44 1624 682358, email is caa@gov.im and website gov.im/caa
Unauthorised drone activity within restricted zones can pose significant risks to aviation safety.
If you plan to fly a drone near the airport, it’s essential to understand and comply with the legal requirements, including maintaining safe distances and obtaining necessary permissions where applicable.
For detailed information on drone regulations and guidelines, please visit gov.im/drones
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